Privacy Policy

Last updated: March 18, 2026

1. Information We Collect

For All Users (Anonymous and Registered)

• Images and files you upload to our service
• Basic usage data such as IP address, browser type, device information, and operating system
• Cookies and similar tracking technologies to enhance your experience
• Upload timestamps and file metadata (size, format, dimensions)
• Referral URLs and pages visited within our platform

For Registered Users (Account Holders)

• Account Information: Email address and securely hashed password
• Upload History: Complete record of all images uploaded to your account
• Security Settings: Password protection settings for images (passwords are hashed and encrypted)
• Usage Analytics: View counts, access logs, and bandwidth usage for your shared images
• Account Preferences: Dashboard settings, notification preferences, and display options
• Payment Information: If applicable, billing details are processed securely through third-party payment processors and are not stored on our servers

2. How We Use Your Information

Core Service Functions

• Provide, operate, and maintain our image hosting service
• Generate secure, unique URLs for your uploaded images
• Process, optimize, and deliver images for web sharing
• Ensure service reliability, performance, and uptime
• Prevent fraud, abuse, and unauthorized access

Account-Specific Features

• Authentication: Verify your identity when you log in
• Dashboard Management: Display your uploaded images, albums, and settings
• Password Protection: Secure access to password-protected images
• Expiration Management: Automatically remove images based on your configured settings
• Analytics: Provide view statistics, bandwidth usage, and engagement insights
• Communication: Send important service notifications, security alerts, and product updates

Service Improvement

• Analyze usage patterns to enhance and optimize our platform
• Improve and personalize your user experience
• Develop new features and services based on user needs and feedback
• Maintain security, detect threats, and prevent abuse
• Conduct research and analysis for business planning purposes

Content Moderation

• Automated Scanning: All uploaded images are automatically scanned using AI-powered content moderation systems
• Policy Enforcement: Detect and remove prohibited content, including adult material, within 24 hours
• User Safety: Ensure the platform remains safe, lawful, and appropriate for all users
• Legal Compliance: Maintain compliance with applicable laws, regulations, and community standards

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data based on the following legal grounds:

• Contract Performance: Processing necessary to provide you with our services
• Legitimate Interests: To improve our services, prevent fraud, and ensure security
• Consent: Where you have given explicit consent for specific processing activities
• Legal Obligation: To comply with applicable laws and regulations

4. Data Retention and Storage

Manual Deletion: Registered users can delete images at any time from their dashboard. Once deleted, images and their associated data are permanently removed from our servers within 24 hours.

Account Deletion: When you delete your account, all personal information, uploaded images, and associated metadata are permanently removed from our servers within 30 days. Some anonymized, aggregated data may be retained for analytics purposes.

5. Password Protection and Security

Password-Protected Images

• Passwords for protected images are hashed using industry-standard cryptographic methods
• We cannot access or recover your image passwords — only you know them
• Access attempts to protected images are logged for security monitoring
• Failed password attempts are rate-limited to prevent brute force attacks

Account Security

• Account passwords are securely hashed and never stored in plain text
• Login attempts are monitored for suspicious activity and anomalous patterns
• Secure session management with automatic timeout and logout
• Email notifications for important account changes and security events

6. Data Security Measures

Cloudivex LLC implements comprehensive security measures to protect your data:

• Encryption: All data is encrypted in transit (TLS/SSL) and at rest (AES-256)
• Access Controls: Role-based access controls limit who can access your data within our organization
• Regular Audits: Periodic security audits, penetration testing, and vulnerability assessments
• Secure Infrastructure: Industry-standard cloud security practices with redundant backups
• Monitoring: 24/7 monitoring for security threats, anomalies, and unauthorized access attempts
• Incident Response: Documented incident response procedures to handle data breaches promptly

Note: While we implement robust security measures, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to protecting your data to the best of our ability.

7. Third-Party Services

We may use trusted third-party services to help operate our platform:

• Cloud Storage Providers: Secure cloud infrastructure for image storage and delivery
• Analytics Services: Privacy-focused analytics to understand usage and improve our service
• Email Services: For account notifications, transactional emails, and communications
• Security Services: DDoS protection, CDN services, and security monitoring
• Payment Processors: Secure handling of payment transactions (if applicable)

These third-party providers are contractually bound to protect your data, process it only as instructed by Cloudivex LLC, and use it solely for the specific services they provide to us. We do not sell your personal data to any third party.

8. Cookies and Tracking Technologies

We use cookies and similar technologies for the following purposes:

• Essential Cookies: Required for the basic functionality of our service (authentication, security)
• Performance Cookies: Help us understand how visitors interact with our platform
• Functional Cookies: Remember your preferences and settings

You can manage your cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of our service.

9. Your Rights and Controls

For All Users

• Request information about what data we have collected about you
• Request correction of inaccurate or incomplete data
• Request deletion of your data (subject to legal requirements and retention obligations)
• Object to certain data processing activities
• Request restriction of processing in certain circumstances
• Right to data portability where technically feasible
• Withdraw consent at any time where processing is based on consent

For Registered Users

• Dashboard Control: Manage all your uploads from your personal dashboard
• Instant Deletion: Delete any image immediately with one click
• Privacy Settings: Add or remove password protection at any time
• Expiration Control: Set or modify expiration dates for your images
• Account Management: Update your email, password, or delete your account entirely
• Data Export: Request a machine-readable copy of your account data

10. International Data Transfers

Your data may be processed and stored in countries other than your own, including the United States. Cloudivex LLC ensures that any international data transfers comply with applicable data protection laws, including GDPR, and include appropriate safeguards such as Standard Contractual Clauses (SCCs) to protect your privacy.

11. Children's Privacy

Our service is not intended for children under 13 years of age (or under 16 in the EEA). We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at [email protected] and we will take steps to delete such information.

12. Do Not Track Signals

Our service does not currently respond to "Do Not Track" (DNT) browser signals. However, we are committed to providing you with meaningful privacy controls as described in this policy.

13. Changes to This Policy

Cloudivex LLC may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable laws. We will notify you of any material changes by:

• Posting the updated policy on this page with a revised "Last updated" date
• Sending email notifications to registered users for significant changes
• Displaying a prominent notice on our website

Your continued use of our service after any changes indicates your acceptance of the updated policy. We encourage you to review this policy periodically.

14. Contact Us